20 October 2021 COVID-19 UPDATE: We are here to help as usual

Frequently Asked Questions

1 Why should I exchange foreign currency with First Eastern FX?
2 What are the limits (minimum and maximum) for an online foreign currency exchange order?
3 Can I purchase a foreign currency that is not listed on your website?
4 Do you accept different payments options for the order of foreign currency exchange?
5 Can I use someone else’s debit/credit card to complete the purchase?
6 Where do you deliver in Australia?
7 What is the process to Pick Up an order?
8 What is the process for Delivery orders?
9 What is the Delivery fee?
10 What happens after I complete the payment for my online order?
11 Can I sell my foreign currencies?
12 Can I sell my foreign currency for another foreign currency (For e.g. GBP for USD)?
13 Can I change my delivery date?
14 What if I do not want my order to be delivered anymore?
15 What happens if I miss the delivery?
16 What if I want to change my order?
17 What if I want to cancel my order?
18 Will my personal information be shared with any third party?
19 What if I change my personal details?
20 Are there any other things that I should note?
21 Can’t find what you are looking for?
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